Frequently Asked Questions

We recommend reserving your equipment as soon as possible to ensure availability, especially during peak season. However, we can often accommodate last-minute requests.

To secure your rental reservation, we require a non-refundable deposit of $50. The remaining balance must be paid on the day of the event.

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

"We do offer delivery and set-up services for free. However, if your event location is 20 miles outside of Fresno, CA, we will charge $50 for delivery and set-up. We can travel further if you rent 4 or more items."

Our party equipment rentals require a minimum rental period of 8 hours with an additional fee of $50 if the equipment is kept overnight.

Yes, we offer several packages and bundles for party equipment rentals that can save you money compared to renting items individually. Contact us for more information and pricing.

While we do supply extension cords, we prefer it if you provide one that is no less than 12 gauge.

Our advanced technology offers up to 6 hours of fan operation before needing a refill.

If your fan starts overheating, it's crucial to take immediate action to prevent any further damage. Ignoring this issue could lead to more serious problems. So, what should you do if you find yourself in this situation? Let's be prepared and learn the steps to take beforehand. First, turn the fan off. Ensure it is only connected to one outlet. Let it sit for 30 minutes to cool down before turning it back on.

Do not attempt to open the fan's head to add anything, as it does not require ice. The fan will continuously blow cool air and mist even in extreme heat.